Service Administrator

Department: Petroleum Operations
Employment Type: Full-Time
Requisition ID: 808
Date Posted: February 19, 2025
Closing Date: March 5, 2025 or until filled

Position Summary:

Reporting to the Service Manager, the Service Administrator acts as the front-line support for the service operations teams. This role is responsible for issuing work orders, purchase orders, dispatch contractors and assists Service Manager and dispatcher with scheduling of work, also assists with other administration duties.

Why work at BarW?

• Competitive compensation, annual incentive program and overtime eligible

• Employer paid benefits: health, dental, health care spending account, personal spending account (health and fitness) & more.
• RRSP program
• Paid vacation.
• Employee and family assistance program 
• Apprenticeship & education reimbursement program  
• Career progression with an industry leading team of experts
• Company/Personal safety program
• Employee discounts

What will you be doing?

• Answer customer inquiries and forward to appropriate departments. Track and update call status in various computer systems.
• Issue work orders and prepare for invoicing.
• Handling administrative workflow from field service team, ensuring accuracy and efficiency.
• Coordinate the dispatching sub-contractors as directed.
• Responsible to verify credit or COD status prior to conducting business with customer.
• Assist Service Manager and Dispatch Coordinator in scheduling of work for technicians.
• Initiate WCB and Health and Safety requirements for sub-contractors.
• Issue and record purchase orders.
• Assists all other administrative staff.

Are you qualified?

• Business or Office Administration diploma would be an asset.
• Proficiency in Microsoft Office Suite.
• 3 - 5 years’ experience in a dispatch support role position.
• Previous experience with work orders and purchase orders an asset.
• Customer Service experience.
• Teamwork and multi-tasking experience.
• Proven strong communication skills, both verbal and written.

#IND4

Diversity, Inclusion & Belonging

At UFA we care about the lives of our employees, members, customers, elected officials, and partners. This includes their whole selves and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse populations and backgrounds, where everyone can do their best work. In our world of agriculture, it takes time for growth, this is our seed to grow inclusion and belonging at UFA.

If you require accommodation in submitting this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@ufa.com

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We thank all candidates for their interest, however only qualified candidates will be contacted for an interview.