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Sr. Manager, IT Infrastructure

Location: 

Calgary, AB, CA, T3E 6L1

 

Department: Information Technology
Employment Type: Full-Time
Requisition ID: 1665
Date Posted: April 9, 2026
Closing Date: April 23, 2026 or until filled

 

Job Summary:

Reporting to the Director, Cyber Security & Infrastructure, the Sr. Manager, IT Infrastructure is responsible for all aspects of UFA’s hybrid cloud and on-premises infrastructure. This role oversees compute, storage, virtualization, networking, observability, and automation capabilities that support UFA’s enterprise operations. With a technology environment built primarily on Microsoft Azure and Palo Alto Networks, the Sr. Manager drives reliability, modernization, and security across infrastructure services while fostering a high-performance, customer-focused team culture

 

Responsibilities:

  • Provide leadership to the Cloud/Compute/Server Operations and Network Operations teams, fostering collaboration, accountability, and a customer-oriented mindset
  • Manage the configuration, lifecycle, engineering, and performance of core infrastructure services including servers, computer platforms, storage, virtualization, networks (WAN/LAN/Wi-Fi/SD-WAN), and remote access solutions
  • Own the optimization and maturity of UFA’s observability platform—including monitoring, logging, analytics, metrics, and alerting—to deliver actionable insights, improve performance, and reduce operational noise
  • Lead and optimize enterprise networking technologies with a primary focus on Palo Alto Networks firewalls, security appliances, and policy frameworks.
  • Drive cloud-first modernization initiatives, including automation, infrastructure-as-code, configuration management, and the adoption of standardized architecture patterns
  • Lead the maintenance, testing, and enhancement of UFA’s disaster recovery and business continuity programs, ensuring regular DR exercises, documentation accuracy, and resiliency improvements across hybrid environments.
  • Oversee vendor relationships, contracts, licensing, and SLAs for cloud, network, hardware, and managed service providers.
  • Provide leadership during major incidents, guide root-cause analysis, and drive continual service improvements.
  • Champion a culture of continuous learning, knowledge sharing, and operational maturity within the infrastructure organization

 

Qualifications:

  • Bachelors or Master’s degree in computer science, Information Technology, Engineering, or equivalent experience.
  • 8+ years of progressive IT infrastructure experience, 3+ years in hybrid cloud environments.
  • 4+ years of leadership experience managing technical teams in enterprise settings.
  • Strong expertise in:
    • Microsoft Azure (compute, storage, networking, monitoring)
    • On-prem virtualization and server technologies (Windows & Linux)
    • Palo Alto Networks firewall platforms and security frameworks
  • Demonstrated experience optimizing observability platforms such as Azure Monitor, Log Analytics, SolarWinds, Grafana, Elastic, or similar.
  • Experience with DevOps and automation tools (Terraform, Ansible, GitHub, Jenkins).
  • Strong understanding of infrastructure security, Zero Trust, and compliance requirements.
  • Excellent communication skills with strong stakeholders, vendors, and relationship management capabilities.
  • Strong analytical, diagnostic, and problem-solving capabilities.

 

#IND1

You and UFA. Let’s Grow Together.

UFA is one of Canada’s largest and most progressive agricultural co-operatives. We’re a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.

  • A Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities.
  • Recognized and Rewarded for Your Performance - At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.
  • Work-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.
  • We Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.

Diversity Equity, and Belonging

At UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact careers@ufa.com.

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We thank all applicants for their interest. Only those selected for an interview will be contacted.

 

 

 

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