Sales Support Specialist

Position Summary:

This position will be home office based located in Grande Prairie.

Reporting to the Manager, Crop Storage & Handling, the Sales Support Specialist is responsible for providing technical expertise to support sales and execution of programs. The Specialist will assist in the enabling of the UFA network to grow sales of new and existing product lines. The position holder will be an in-house expert for crop storage & handling products. This position will participate in the sales lead qualification, quoting and sales process for crop storage and handling equipment sales. The role will be responsible for internal technical and product training, customer presentations, and preparing technical information to support sales and marketing.

Key Responsibilities/Accountabilities:

• Act on sales leads from customers, customer account managers or other project representatives and direct/action those sales leads through the lead, quote and sales process as required.
• Act as point of contact for crop storage and handling equipment sales. These projects may include limited subcontractor labour.
• Provide technical support and training to sales representatives in the areas of crop production, specifically, crop storage and handling products.
• Build customer loyalty through partnerships and technical visits to key customers as required to support the sales process.
• Provide technical support to Marketing, Product and Sales Management as required including:
  • Technical evaluation of new product and service opportunities.
  • Provision and interpretation of technical information to support sales and marketing.
• Present to staff in training sessions and to customers at corporate and industry events such as trade shows and producer meetings.
• Provide support for inventory management activities including training for operations staff on identification, storage and handling of crop storage and handling equipment.
• This is a field-based role and will require travel within a specified territory/geography to UFA, vendor and customer locations on a regular basis. 

Qualifications required for the position:

• Bachelor of Science in Agriculture or equivalent required.
• More than 10 years’ experience in crop production and more than 5 years sales, marketing and/or technical support experience with respect to crop storage and handling products.
• Excellent communication skills, ability to write, develop and deliver key messages to customers, vendors, account managers, and product strategy managers.
• Advanced proficiency in MS Office applications is required.

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