Store Manager

Department: Operations - Alberta
Employment Type: Full-Time
Requisition ID: 1823

At UFA, our Store Managers are more than retail leaders. They are business operators, community ambassadors, and people leaders who play a critical role in supporting local producers, rural communities, and customer success.

As Store Manager, you will be responsible for leading all aspects of store operations, driving business performance, fostering a strong safety culture, and delivering an exceptional customer experience. You will build and develop a high-performing team while ensuring operational excellence, inventory integrity, and profitability.

This is an opportunity for a hands-on leader who is passionate about agriculture, customer service, team development, and making a meaningful impact within their community.

This position is located in Grimshaw, Alberta.

Responsibilities:

• Lead, coach, and develop a customer-focused team committed to delivering exceptional service.
• Create a positive, accountable, and high-performance culture through effective communication, coaching, and performance management.
• Recruit, onboard, train, and retain top talent.
• Provide ongoing product knowledge and operational training to support employee success and career growth.
• Manage workforce planning, scheduling, and payroll to align labour resources with business needs.
• Champion a strong safety culture through leadership, coaching, and continuous improvement.
• Conduct regular safety meetings, training, and workplace inspections.
• Ensure compliance with all health, safety, environmental, and company policies and procedures.
• Maintain certification and training requirements for equipment operation.
• Promote a safe working environment for employees, customers, and contractors.
• Ensure every customer receives exceptional, knowledgeable, and solution-oriented service.
• Foster strong relationships with producers, customers, suppliers, and community stakeholders.
• Represent UFA within the local community and support initiatives that strengthen customer engagement and business growth.
• Ensure store presentation, merchandising, and product availability meet established standards.
• Drive sales growth and profitability by achieving or exceeding business targets.
• Execute promotional programs and merchandising initiatives to maximize sales opportunities.
• Monitor inventory levels, inventory accuracy, and loss prevention controls.
• Oversee daily store operations, including opening and closing procedures, cash management, and operational compliance.
• Utilize reporting tools and key performance indicators to identify opportunities and drive continuous improvement.
• Support eCommerce and omni-channel initiatives to enhance the customer experience.

Qualifications:

• A High School diploma or GED is required.
• A Bachelors Degree in Agriculture, AgriBusiness, Business Administration, Management, or a related field is considered an asset.
• A minimum of 3 years of progressive leadership experience in retail, agriculture, farm & ranch, wholesale, or a related industry.
• Demonstrated success leading teams through coaching, development, performance management, and accountability.
• Strong customer service orientation with exceptional relationship-building skills.
• Effective leadership, communication, and interpersonal skills.
• Strong business acumen with the ability to analyze and interpret financial, operational, and sales performance metrics.
• Experience with retail systems, inventory management, and business reporting.
• Valid Class 5 Driver's Licence with a clean driver's abstract.
• Ability to safely lift and move products weighing up to 25 kg (55 lbs).
• Willingness to work flexible hours, including evenings and weekends, as business needs require.
• Experience managing budgets, forecasting, and operational planning.
• First Aid Certification is considered an asset.
• Established connections within the local agricultural, ranching, or rural community are considered a strong asset.
• This position is designated as safety sensitive. Successful candidates may be required to successfully complete a pre-employment Drug & Alcohol test as a condition of employment.

You and UFA. Let’s Grow Together.

UFA is one of Canada’s largest and most progressive agricultural co-operatives. We’re a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.

• A Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities.
• Recognized and Rewarded for Your Performance - At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.
• Work-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.
• We Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.

Diversity Equity, and Belonging

At UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact careers@ufa.com.

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We thank all applicants for their interest. Only those selected for an interview will be contacted.